Refund Policy (HL)

  • Refund Policy (HL)

    All requests to have a player withdrawn from a House League program must be sent to stating the player's name, age and team currently registered with (if known), and the reason for the withdrawal. Please note the following:

    • If a refund request is received after the start of the program, no refund or credit is issued.
    • If a program is canceled for any reason, a full refund is provided.
    • If a participant is removed due to disciplinary reasons or breach of Club rules and policies, no refund or credit is issued.
    • If a participant cannot play due to medical reasons, a medical note must be provided for a credit to be considered. The credit amount will be determined by the club and will be pro-rated from the date of the medical note.
    • refund request does not guarantee a refund or credit. Please allow 4 weeks for processing a refund request.